My connection was disconnected without any intimation the very next day of our receiving the bill. It says that 15th is the last day of paying the bill on the bill and it was disconnected on the 8th itself even though they neither reminded me over the phone nor sent anyone to collect the money. When I rang up Customer Care Centre and asked them to collect the money from my house, they said that it would take 3 days for the person to come. I wanted to pay the money but they were not willing to even collect it.

I wanted it very urgently that day so I complained to the team leader and he sent two people to collect it. They were so impatient and kept banging at the door. This is not the first time that this is happening. The previous time, they almost broke open the door when my mother was alone at home. She got frightened and looked through the window and found that they were from Youtelecom. I had warned them then but their goal seems to be to intimidate the customers for a paltry amount. This is very cheap and indecent behaviour on their part as if the company is desperate for money we are going to run away it.

Even after I paid the bill, they kept on sending a bill every week cutting off the connection. They were not changing my plan to 450 (unlimited) which I kept requesting but they were not bothered and on purpose, were sending me bills every week for a limited connection. So I got fed up with them and asked them to terminate my connection and to return my modem deposit of Rs.2000 and collect their modem which they never bothered to do.

And today, I am getting a message saying my bill has been dispatched. I should never have taken this connection in the first place.

-Pankaj

Is it? but please dont SPAM my blog. Post only one entry. Do you have any proof?

This company called You Telecom is being run by a bunch of people who are in breach of provident funds; they sack people at their whims and fancy; they have not settled employees who have left for years to gether and every time something comes up in court they change the name.

Ask your friends and relatives to abstan from working here. They are a bunch of goons!!

You should check from some Baroda guys who might have better experience about their sevices in Baroda.

“Kagda to badhe kala!”

i am planning to get a broadband connection for home purpose.

Can anyone let me know if Iqara is worth giving a chance?

let me know.

You can claim any amout for your mental harasment that you faced. You also might claim the business loss happen due to their bad services.

@ Siddiqui

Yeah, they are not learning anything from USA or UK at all. As even if just they compare plans from them, at least we can have good and unlimited bandwidth at least.

@ Shreyans,

We can do fight together. Please email me to ashvin-at-avinashi-dot-com. I am also from Surat.

After going through all this forums we cant take out any permanent solution, where does the problem lies, what are this isps doing investing huge amount without proper support to the customers ,Did any of the CEO’s OF THIS companies had been to USA ,don’t they learn anything from there, What i advice is this Cable system no matter if its fibre optic or any other which is layed out in such a poor helpless manner is the main cause of all this problems with all the isps we cant single out any one good or bad isp, HOW much super economical power will be india ,how much pool of talent available in INDIA it doesnt matter because all will be same the roads , the power supply and this isp problems unless there is a sincere effort by the people who govern us and the public also has to change the way they behave, educated or litrate is same here he doesnt want his surroundings to be neat he wants his house to be neat, he spits on the roads but he wants his court yard to be perfect with green grass, I have seen NRI’S when they are in other countries they think for w while atleast to do any action which is against the rules of the land, they will not throw garbage as they throw here in INdia not even Chips wrapper as they throw here from there running cars damn they care about it when they are here in India so rules of the land should be strong immediate and sincere than only we can have a peaceful habitat around us RIGHT

lol mate that wunt matter much….what matters is the BITS and BYTES thing….where ppl tend to get confused….

Jut correcting you Its Kbps and kbps not kBps and kbps.

i have been using YOU broadband 92 kbps for around a yr now….i hav not had much problem with its service….yes the connection does go down but its like only once or twice in a month for some hours and that is bearable..for some ppl who dunt kno the difference between kbps and kBps i hope this will help

when they say that ur connection is 92 kbps it means your download speed will be 92/8 ie approx around 9-11 kBps …..
so this means that if u hav a 40 kbps connection u will hav a download speed of 5 kBps..

our internet connection plans are measured in kbps …and download speeds are measured in kBps…it is easy to get confused between the two ..so watch out for this.

kbps=kilo bits per second

kBps=kilo bytes per second

1 BYTE= 8 BITS

hope this will help u

I am Satyanaryana. Relationship No:217519

I have taken “you “ net connection 10 months back.
Actually I wanted to take net connection AIR Tel or
TATA Indicom..
“You” people came to my room they told. You Broadband
is better then AIRTEL /Indicom
While taking the net connection you people told me
that
1) This is the post-paid connection
2)”Bill will come at the end of the month” for that
month.
3) While taking the action “you people will contact
the customers”.
4) Good customer care.

Now my Problems start

After 1 month they have sent 2 months bill.
I have asked what is this??
They told that this is post paid ( I think they don’t
know what is post paid. Postpaid
means after using service you will pay the bill ).
You have to pay 1 month before.

I said” disconnect the connection “pay remaining
amount “. But they have not disconnected and they have
accepted to collect the bill at the end of the month.

So from starting onwards I am paying the bill at the
end of month only.

Last month (June) they have disconnected 29days (no
net connection).
And they are asking to pay the June month Bill,

Due to non-payment of June month they have
disconnected again on July 17th.

I have asked regarding this, they have promised me
that they will check it out & solve this issue.
But there is no response.

Initially I don’t know about how “you broadband is”

Now I can write slogan “ “ You Broadband ” is only for
money with out service “

At last I can say one thing “ Good will comes only
with good service not with money.

If it possible solve this issue

Thanks & regards
Satya